Important Ordering Information

Here’s What You Need to Know to Get Your Custom Items Started

  • Each item has its own minimum. Some items allow for Less than Minimums-please inquire. If less than the minimum is needed and is available for your item, a Less than Minimum charge will apply. Apparel items can be combined with the same logo to meet minimums.

  • The Prices listed are per item. You will see that in most cases the pricing drops with the quantity ordered. Pricing includes your custom imprint and unless otherwise indicated includes a 1 color 1 location imprint. Please check for current pricing information. Pricing does not include shipping, proofs, or any artwork we may need to do for you unless otherwise indicated at time of ordering. Pricing when quoted is held for 14 days. Additional run and screen charges will apply for additional colors and/or locations unless otherwise indicated. Important: As prices are fluctuating the website may not reflect current pricing. Please contact us for Current Pricing!

  • Production time is approximately on average 10-15 working days plus shipping time after art approval. IMPORTANT-Please ask about current production time as we are not in normal days for production.   Some items have a longer lead time-please ask when ordering. There are items available on RUSH service-additional charges may apply.

  • Inventory availability is constantly changing-please check on your specific items and colors. School Spirit Store is not responsible for factory inventory levels or shortages, pricing changes, production or shipping delays.  We will make every effort to communicate as quickly as possible any issues that may arise with your order and do our best to help rectify if possible and/or find alternative options to fill your order.

  • You will receive an e-proof to approve before production begins.  No proof can be created without an order in place. Please reply promptly to proofs to avoid production delays.  We allow 2 proofs per order before a charge is incurred. Once a proof is approved no changes can be made to the order nor can the order be cancelled. If you do not go through with your order and a proof has been created for you a $55 fee per proof will be charged. Please Note-Proofs are virtual and may not fully represent the final product imprint.

  • We require prepayment or a signed Public School system Purchase Order before any item can be put into production. We request that all checks be sent via Priority Mail to provide you with tracking information. You may start your order by emailing a copy of a check and then sending via Priority Mail or Fedex. If you are paying by credit card, we accept Mastercard and Visa only. We Do Not process payment until proofs are approved.

  • We will need a Vector file of your art. This means your art has been created in vector -300 dpi resolution or higher with fonts outlined in ai or eps format so it os camera-ready. If you do not have a camera-ready high res image we can prep your art/create a logo for you,  typeset or clean and prep your logo.  An art fee based on the time needed will apply and we will send you the prepped file to have for future use. 

  • Each item requires its own set-up/screen to be produced. When screen printing these are per color that we will be printing. Embroidered items gave digitizing fees based on the number of stitches for the design. Screen/set-up charges are ONE time charges as long as your reorder uses the same art for that item within 2 years.  

  • Shipping charges are standard UPS or Fedex Ground rates based on weight volume and distance. School Spirit Store does not set shipping fees and charges only what shipping services and factories charge us to ship your order. We are happy to provide you with a quote for your shipping and will absolutely do this on quotes for bulky items such as seats and blankets before proceeding with your order. School Spirit Store is not responsible for items received late or damaged due to shipping service delays.

  • Once an approved proof is received there are no cancellations on custom orders

  • All Custom orders are final sale. There are NO returns, refunds or exchanges except on damaged or mis-printed items with return authorization only. All claims must be made within 7 days of order receipt.

  • Many non-apparel items are subject to a 10% over/under run and will be credited or invoiced as needed.

  • We are happy to order random factory samples for you.  We do charge for each sample and for shipping. Samples cannot be returned.

  • School Spirit Store and its parent companies are not responsible for any trademark or copyright issues regarding logos and artwork supplied to us.  

  • Due to variations in quality of computer monitors we cannot guarantee colors will be as seen exact on your screen for products or imprint on proofs. In addition, colors vary with materials.

  • We have several opportunities for pre-sell and fundraising:

    Our great Pre-Sell Order Form Programs-umbrellas, blankets, seats and chairs, yard signs, flip flops and slides, beach towels, and more! are the perfect easy solution. YOU determine the selling price/profit

    Here is how Custom Order Form Programs work:

    We create a custom order form showing your items and your information for you. You will receive a PDF of your custom form to share with your fans.

    You will collect the orders and money.

    At the end of your sale you will let us know the total sold for each item and we will invoice you for your costs.

    We can help with a pre-sell order form fundraiser from our great Pre-Sell Programs.

    There is an $85 prep fee for the custom order form and we credit that back in full upon close of sale and order when minimums are met. Each item has its own minimum to place an order.

    If you are doing a Pre-Sell Program we will send you a Fundraiser Agreement outlining all your details and costs for your fundraiser along with questions we will need to be answered to prepare your custom order form. Once you reply with AGREE off you go to SELL and have a great fundraiser!

    YOU determine the selling price/profit!

    Visit Our Main Fundraiser Shop for more details and ideas.

    Have a look through and then let's hop on a call and chat about the best ideas and options for your group!

  • Want to offer Spiritwear -We make it Easy! Start by: Visiting Our Fan Favorite SpiritWear Shop

    Consider our Mix and Match Spiritwear Program-this is an upfront purchase OR a pre-sell program with a CUSTOM ORDER FORM. We offer the option to Mix and Match spiritwear items with the same logo-72 pc minimum of  Tops, 12 pcs min per style all with the same logo/decoration style and imprint color... OR 72  bottoms in this same way. This means you can mix and match and offer multiple styles with the same logos, a low minimum, and with just 1 screen fee per imprint color and design.  For example:

    Tops-You can decide to sell a Hoodie, a short sleeve T, a long sleeve T, a baseball Jersey, a crewneck sweatshirt, a girls fit T.  All with the same logo, logo location and imprint color.  72 pc minimum total 12 pc per style minimum.

    Please note when offering Youth and Adult we require separate screens and minimums for adult and for youth to ensure logo sizing works across your size groups.

  • We are excited to introduce our NEW Online On-Demand Spiritwear Shops with NO upfront costs, set up fees, or artwork fees! Online shops are for Spiritwear ONLY.

    Online Spiritwear Shops are a great way to have an all-year-round spiritwear shop open or just open it for a limited time for a spiritwear fundraiser. Online shops are on-demand printing and pricing is different from standard bulk ordering.

    Easy as 1-2-3 to get started:

    Step One-Visit the Demo Shop and Select 6-10 items you would like to offer-don't worry you can add LOTS of items once the shop is built.

    Step Two- Send us the item numbers you selected, your color choices for each item, and your logo.

    Step Three: If desired Select your Profit Level-5, 10, or 15% to be added to the pricing shown.

    We will reach out with any questions and once the shop is built do a walk-through with you before turning the shop over to you and sending you your shop link to share with your fans!

    Learn More Here